SPOL employees end training - Solomon Star News

SPOL employees end training

13 August 2014

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/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} NEARLY 63 employees from various departments within South Pacific Oil Ltd (SPOL) successfully completed front office skills and customer relations training on Tuesday.

The tourism training was facilitated by private sector’s only tourism training company, Solomon Host.

The 63 SPOL employees represented the first lot of three groups that will receive training from Solomon Host company.

Solomon Host’s chief executive officer (CEO) and owner, Joyce Konofilia following the training applauded SPOL’s general manager, Carson Korowa, for his vision to ensure all of his staff members have gone through the front office skills and customer relations training.

“SPOL is the first company that permits all its staff members and workers to undergo customer service training, such only reflects SPOL’s genuineness to provide quality service to its clients and customers,” Ms Konofilia highlighted.

“It’s an investment worth every cent as SPOL strives to take a step higher in provision of customer service experience to its clients in a competitive market like ours,” Ms Konofilia added.

The Solomon Host boss, meanwhile, urged the employees to practice what they have learned in the past two weeks.

“Putting to practice what they learned is the next important step and I urge all staff members and workers to apply the knowledge they’ve gained from the training,” Ms Konofilia pointed out.

Earlier during the opening of the training, SPOL’s GM Korowa has encouraged his workers to work together to form a core business entity that continues to sell quality fuel to clients and customers.

Korowa also reiterated the vision of SPOL which reinforces the message of importing quality fuel and maintaining its quality throughout the whole process until it is delivered to clients and customers.

Korowa further highlighted the importance of the roles everyone has played in the operation of the company.

“Everyone has a role to play whether small or big,” Korowa stated.

“Everyone of us fits in, in a coherent manner,” Korowa further emphasized.

The SPOL boss also challenged participants to learn from the training and put to practice what they’ve gained in their respective areas of work.

“Learn and put to practice what you’ve attained in the training,” Korowa reaffirmed.

In the meantime, feedback from the first lot of trainees were positive.

Most highlighted that the training is accommodating to everyone regardless of education levels each has attained, they cited that the trainer used simple language and illustrations to drive home messages.

This paper understands that Solomon Host as a wholly locally owned company has tailored its tourism trainings to suit local situations and circumstances.