Executive Personal Secretaries and their assistants from the various government ministries received training and mentorship on their roles and responsibilities last week.
IPAM conducted the training as part of its role in improving capacity and working knowledge of public servants.
The three-day workshop ended with a field trip and presentation of certificates to participants by IPAM facilitators Marion Luihenue and Rex Manase.
Manase said the training was vital as it will establish and explain clearly the roles and responsibilities of the secretaries.
He said being the front-line people to make arrangements for the Permanent Secretaries and Ministers, it is important that they know what they should do and expect of them to do.
“It’s understanding the protocol to their work and learning how to handle day to day running of programs within the ministry that they trained on,” he explained.
Manase said the first two days involved presentations from former and experience executive personal secretaries working in the government.
“They are grateful to have been taught by these experience individuals on the technical aspect of their job.
“Understanding what they do is the most important thing and I am sure they managed to grasp what has been taught so far,” he said.
Among other things, the participants learned how to make arrangements on the administration part of their work and on travelling and hotel bookings.
“EPS’s and assistants will do most of the pre-arrangements for travel or hotel bookings, thus they learned firsthand how this is done.”
By BRADFORD THEONOMI